This Privacy Policy describes how Foxtrot & Moore Property Management ("we," "us," or "our"), a property management company operating in Pennsylvania, collects, uses, and shares information about you when you interact with our services, website (https://foxtrotandmoore.com), or otherwise engage with our business. By using our website or services, you consent to the terms described in this Privacy Policy.
Our Privacy Policy identifies how we treat both your personal and non-personal information.
Non-personal information is information that cannot identify you. If you visit our website to read information about our property management services, we may collect certain non-personal information about you from your computer's web browser. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information.
Personal information is information that identifies you as an individual, such as your name, mailing address, e-mail address, telephone number, and fax number. We may collect personal information from you in a variety of ways:
When you send us an application or other form
When you conduct a transaction with us, our affiliates, or others
When we collect information about you in support of a transaction
When you communicate with us via email, phone, or our website contact forms
When you elect to receive particular information about our services
When you engage our property management services
We collect the following information that you voluntarily provide to us:
Contact Information: Name, email address, phone number, mailing address
Property Information: Details about properties owned, managed, or of interest
Communication Records: Emails, calls, text messages, and other correspondence between us
Payment Information: When applicable for property management services
Contract Information: Agreements, leases, management contracts, and other documents related to our business relationship
When you visit our website or interact with our digital communications, we may automatically collect:
Device Information: IP address, browser type, operating system
Usage Data: Pages visited, time spent on pages, links clicked
Location Information: General location based on IP address
Yes, we may use cookies and related technologies, such as web beacons, to collect information on our website. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you interact with our website, a cookie helps us to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, property preferences, and so on.
We may also use web beacons to count visitors to the web pages on the website or to monitor how our users navigate the website, and we may include web beacons in e-mail messages to track which messages were opened and acted upon.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website.
We use your information for the following purposes:
To provide our property management services and fulfill our contractual obligations
To communicate with you about properties, services, and schedules
To process payments related to property management
To improve our services and business operations
To send you follow-up communications via email or SMS (only with your consent)To respond to your requests and inquiries
To comply with legal obligations
To protect our rights and prevent fraud
We may also remove your personal identifiers (your name, email address, etc.). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information.
We may share your information with:
Service Providers: Maintenance contractors, vendors, and other service providers who need access to your information to help us provide our property management services
Professional Advisors: Attorneys, accountants, and insurance providers
Legal Authorities: Government agencies when required by law
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
We will not share your personal information collected from this website with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy. In all cases in which we share your personal information with a third party for the purpose of providing a service to us, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.
We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition.
We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation. We may cooperate with law enforcement authorities in investigating and prosecuting website visitors who violate our rules or engage in behavior that is harmful to other visitors or illegal.
We may contact you periodically by e-mail, mail, or telephone to provide information regarding programs, services, and content that may be of interest to you. In addition, some of the features on our website allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via e-mail. The e-mail response or confirmation may include your personal information. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.
As a Pennsylvania resident, you have certain rights regarding your personal information, including:
The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to opt-out of SMS and email communications
To exercise these rights, please contact us using the information in the "Contact Us" section below.
At Foxtrot & Moore Property Management, we take the security of your information seriously. We have implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction.
Our security measures include:
Secure storage of physical documents
Password protection for digital files and systems
Regular security assessments
Limited access to personal information (only to employees who need it to perform their job functions)Secure disposal of documents when no longer needed
Only authorized personnel and third-party vendors have access to your personal information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.
Our website may contain links to other sites that provide information that we consider to be interesting. Foxtrot & Moore Property Management is not responsible for the privacy practices or the content of such websites.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law, such as tax, accounting, or other legal requirements.
Our services are not directed to children under 18 years of age, and we do not knowingly collect personal information from children. If you think that we have collected personal information from a child under the age of 13, please contact us.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. If such changes are material, a notice will be included on the homepage of the website for a period of time.
If you have any questions about this Privacy Policy, please contact us at:
Foxtrot & Moore Property Management
389 Stone Church Rd
Carlisle, PA 17015
Email:
Phone: +1 717-480-8799
Website:
March 24, 2025